Notice of Privacy Practices

Effective Date: January 1, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Pledge Regarding Your Medical Information

The privacy of your medical information is important to us. We understand that your medical information is personal and we are committed to protecting it. We create a record of the care and services you receive from us. We need this record to provide you with quality care and to comply with certain legal requirements.

This Notice will tell you about the ways we may use and share your medical information. It also describes your rights and certain duties we have regarding the use and disclosure of your medical information.

Who Will Follow This Notice

This Notice describes the practices of Apex Medical Group and all affiliated healthcare providers who may treat you through our telehealth platform. These healthcare providers may share your medical information with each other for treatment, payment, or healthcare operations purposes as described in this Notice.

How We May Use and Disclose Your Medical Information

The following categories describe different ways that we may use and disclose your medical information:

For Treatment

We may use your medical information to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, pharmacists, laboratory personnel, and others who are involved in taking care of you. For example, a healthcare provider treating you for a hormone condition may need to know if you have other medical conditions that could affect your treatment.

For Payment

We may use and disclose your medical information so that the treatment and services you receive may be billed and payment may be collected from you, an insurance company, or a third party. For example, we may need to give your insurance company information about treatment you received so your insurance company will pay us or reimburse you for the treatment.

For Health Care Operations

We may use and disclose your medical information for health care operations purposes. These uses and disclosures are necessary to make sure that all our patients receive quality care and to operate and manage our office. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you.

Appointment Reminders

We may use and disclose your medical information to contact you as a reminder that you have an appointment, a follow-up, or to provide other health-related information that may be of interest to you.

Telehealth Communications

We may contact you about your care using the patient portal, phone, email, or text message, based on your communication preferences and applicable law.

Treatment Alternatives

We may use and disclose your medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

Special Situations

As Required By Law

We will disclose your medical information when required to do so by federal, state, or local law.

To Avert a Serious Threat to Health or Safety

We may use and disclose your medical information when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Business Associates

We may disclose your medical information to our business associates that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. All of our business associates are obligated, under contract with us, to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract.

Research

Under certain circumstances, we may use and disclose your medical information for research purposes, provided the research has been approved through an appropriate process and certain protections are in place.

Uses and Disclosures With Authorization

Uses and disclosures outside the items listed in this Notice may require written authorization. You may withdraw an authorization in writing.

Your Rights Regarding Your Medical Information

Right to Inspect and Copy

You have the right to inspect and obtain a copy of your medical information that may be used to make decisions about your care. Usually, this includes medical and billing records. To inspect and copy your medical information, you must submit your request in writing to us. We may charge a fee for the costs of copying, mailing, or other supplies associated with your request.

Right to Amend

If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by us. To request an amendment, your request must be made in writing and submitted to us. You must provide a reason that supports your request.

Right to an Accounting of Disclosures

You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of your medical information for purposes other than treatment, payment, healthcare operations, and certain other activities.

Right to Request Restrictions

You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care.

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

Right to a Paper Copy of This Notice

You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy.

Changes to This Notice

We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice on our website. The Notice will contain the effective date on the first page.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You may file a complaint with the US Department of Health and Human Services, Office for Civil Rights. To file a complaint with us, contact us at support@apexmedicalgroup.us. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

Contact Information

Privacy Officer, Apex Medical Group

Apex Medical Group is a trade name of Apex Medical Associates, LLC.

5045 Parham Rd, Unit 12, Grovetown, GA 30813
Phone: +1 (762) 994-0994
Email: support@apexmedicalgroup.us